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Frequently Asked Questions
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Which credit cards can I use?
All major cards: Mastercard, Visa, Amex, Diners Club, JCB and Discover. PayPal or bank transfers are not supported.
What about SSL Certificates?
A free SSL certificate is offered on your standard ad serving domain from AdGlare. You can upload your own certificate if you have applied a white-label.
Can I propose new features?
We're open to discuss your suggestions, especially if they improve the ad server overall. Customization projects are free of charge.
Max file size of video/MP4 ads?
50 MB. They will be hosted on AdGlare's private CDN with PoPs around the globe. Usage free of charge.
Does AdGlare write cookies?
No. AdGlare does not write cookies whatsoever. Not even for frequency capping, as alternative cookie-less methods were developed that safeguards privacy.
What about the Free Trial?
Your trial will be ready in 30 seconds. Login details sent by email. No credit card needed. Your trial can be converted into a paid license while keeping all of your data.
What about GDPR-compliancy?
AdGlare does not process or store PII at all. There's a dedicated GDPR Settings page to apply this policy worldwide.
How do I receive software updates?
Every now and then a new version of AdGlare is released. It will be automatically installed if you're on the stable release channel. Release Notes.
Billing and cancellation?
Recurrent payments by credit card, 1 month upfront. Invoice PDFs automatically send by email. Cancel anytime before your monthly due date.
Can I create Native Ads?
Yes. AdGlare's engines can return a JSON response which you can parse to build your own native ads (and to bypass ad blockers).
Is CDN usage included?
Yes. You can use AdGlare's CDN free of charge on any plan. Content delivery across 6 data centers worldwide. Unlimited bandwidth. No additional fees.
What ad formats are supported?
Almost anything: JPG/PNG/GIF, MP4, VAST, 3rd-party tags and HTTP redirects. You can create Display Ads, Native Ads, VAST tags, Email Ads, Exit Intent Ads, etc.
Where are AdGlare's servers located?
San Francisco, Dallas, Washington DC, Amsterdam, Frankfurt and Singapore. Ads are loaded from the closest server to minimize latency.
Is there an API?
Yes. You can use the API to pull statistical data to your own backend. Great to create custom reports. See the API Documentation.
Can I white-label my ad server?
Yes. Add a CNAME DNS record and serve ads from your own domain. White-labeling is free of charge. No additional fees. Instructions.